Privacy Policy
Latest update and effective date: October 1st, 2024
Kawnek Taxi Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our website and services.
By using Kawnek Taxi Service’s website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
1. Information We Collect
- User Authentication Information: We collect information for authenticating your identity, including usernames, passwords, or other identification forms.
- Driver Location: We collect and process drivers' location when they update their status to connect passengers and improve service efficiency.
- Ratings and Reviews: We collect and store ratings and reviews provided by passengers about drivers to maintain quality service.
2. How We Use Your Information
The information we collect is used to provide and improve our services. Specifically, we use your information to:
- Authenticate users and ensure secure access to our platform.
- Connect drivers with passengers using real-time location data.
- Collect reviews and ratings to assess and enhance service quality.
We do not sell or share your personal information with third parties except as outlined in this policy.
3. Sharing Your Information
- With Service Providers: We may share data with third-party service providers who help us maintain and improve our services. These providers are bound by confidentiality agreements.
- Legal Obligations: We may disclose personal information if required by law or to protect the safety of individuals or defend our rights.
4. Data Security
We use encryption and other safeguards to protect your data from unauthorized access. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Retention of Information
We retain your personal information as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Driver location data is stored temporarily for operational purposes.
6. Your Rights
As a user, you have the right to:
- Request a copy of the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data under certain conditions.
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website or services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
- Email: [email protected]
- Phone: +91 8974342551
By using our services, you acknowledge that you have read and understood this Privacy Policy.